person holding playing cards on white table

A card dealer is an individual who manages the distribution of cards during a card game. Typically found in casinos and card rooms, they are essential for ensuring the smooth and fair progression of games such as poker, blackjack, baccarat, and other popular card games.

What is the difference between a card dealer and a croupier

The terms “card dealer” and “croupier” are often used interchangeably in the world of casinos and gambling, but they refer to distinct roles with specific responsibilities and skill sets. Understanding the difference between these two positions is essential for anyone interested in the workings of casinos or pursuing a career in the gaming industry.

Card Dealer

In poker, for example, the dealer controls the action of the game, handles the pot, and ensures that players follow the correct order of play. In blackjack, the dealer not only deals with the cards but also plays against the participants, following strict casino rules on when to hit or stand.

Card dealers must possess a thorough understanding of the games they deal, be adept at manual dexterity for shuffling and dealing, and have the ability to perform quick mental calculations. They are also expected to interact with players, providing a pleasant and engaging gaming experience while maintaining professionalism and impartiality.


The term “croupier” is more commonly used in European casinos and refers to a casino employee who oversees the operations of games, particularly those involving specific equipment like the roulette wheel or the craps table. Unlike card dealers, croupiers are more associated with games of chance rather than card games.

A croupier’s responsibilities include spinning the roulette wheel, handling the roulette ball, managing the bets placed on the roulette table, and distributing winnings. In craps, the croupier is responsible for collecting and distributing bets, as well as handling the dice. The role demands a high level of precision, attention to detail, and an ability to manage complex betting layouts.

Croupiers must also have strong customer service skills, as they interact directly with players, explain game rules, and ensure a fair and enjoyable gaming experience. They are trained to manage the game efficiently while also keeping an eye out for any issues or irregularities at the table.

Duties of a card dealer

Now, let’s talk more about the duties of card dealers. A card dealer is not just a participant in the gaming process but also a facilitator of the overall casino experience for guests. The duties of a card dealer are multifaceted, requiring a blend of technical skills, customer service, and vigilance. Here’s a detailed look at the responsibilities that come with this position:

  1. Understanding of Game Rules and Procedures. A card dealer must have an in-depth understanding of the rules and procedures of the games they deal. This knowledge is not just limited to the basic rules but also includes various strategies, side bets, and house rules. Dealers often have to manage games like poker, blackjack, baccarat, and others, each with its unique set of rules.
  2. Card Handling and Game Management. The primary duty of a card dealer is to manage and control the game they are dealing. This involves shuffling and dealing cards with precision and speed, ensuring that the game runs smoothly without any interruptions. Dealers must be adept at handling cards, chips, and other game equipment, maintaining the integrity of the game at all times.
  3. Ensuring Fair Play. Dealers are the frontline guardians of fair play in the casino. They must constantly be vigilant, ensuring that all players adhere to the rules of the game. This includes watching out for any signs of cheating or foul play and taking appropriate action if any irregularities are observed.
  4. Interaction with Players. Card dealers interact directly with players and are often seen as the face of the casino. They must provide excellent customer service, which includes greeting players, answering questions about game rules, and creating a welcoming and enjoyable atmosphere. Good dealers are personable and friendly yet professional and respectful.
  5. Handling Bets and Payouts. Dealers are responsible for managing the bets placed during the game. They need to ensure that bets are placed correctly according to the rules and handle the chips efficiently. After the conclusion of a game, dealers are also responsible for calculating and distributing winnings accurately and swiftly.
  6. Conflict Resolution. Occasionally, disputes may arise at the table, whether about game rules, payouts, or player behavior. Dealers must handle such situations diplomatically and work towards a resolution that is in line with casino policies while ensuring that the players feel heard and respected.
  7. Maintaining Equipment and Table. Dealers are responsible for the upkeep of cards, chips, and other equipment at their tables. They ensure that the playing cards are in good condition and that the chips are organized. This also involves keeping the table area clean and presentable.
  8. Compliance with Casino Policies. Dealers must adhere to and enforce the casino’s policies and procedures. This includes following gaming regulations, adhering to security protocols, and ensuring compliance with legal and ethical standards.

Dealer in online casinos

The roles of dealers in online and land-based casinos are fundamentally similar in their core responsibilities, which involve managing game proceedings and ensuring fair play. However, the environments in which they operate present distinct differences, affecting how they perform their duties. Here’s a comparison:

  • Environment and Atmosphere. The most obvious difference lies in the working environment. Land-based casino dealers work in a physical casino setting, surrounded by the tangible buzz and excitement typical of such venues. They interact face-to-face with players, manage physical game equipment like cards, chips, and tables, and contribute to the overall lively atmosphere of the casino. Online casino dealers, on the other hand, operate in a virtual environment, typically a studio designed to mimic a casino. They interact with players via cameras and live streaming technology, managing digital representations of game equipment.
  • Player Interaction. In land-based casinos, dealers engage directly with players. They read body language, manage in-person interactions, and handle the immediate reactions of players. Online casino dealers interact with players through live chat features, requiring them to be adept at written communication and maintaining engagement without physical presence.
  • Technical Skills and Adaptability. Online dealers need to be comfortable with technology, as they work with advanced systems for live streaming and game management. They often have to multitask between dealing the game and managing the technical aspects of the live feed. Land-based dealers, while also needing to be skilled in game management, focus more on the physical aspects of dealing and do not typically deal with such technological elements.
  • Training and Skills. Both types of dealers require professional training in game rules and customer service. However, online dealers might receive additional training in handling broadcasting equipment and software, while land-based dealers might have more emphasis on manual dexterity and chip handling.
  • Game Pace and Control. The pace of games can differ; in land-based casinos, the game speed can be influenced by player actions and interactions. In contrast, online dealers might follow a more standardized pace, as the digital format can dictate game speed to a certain extent.

How to become a card dealer 

Anyone who meets the following requirements can become a dealer:

  • Age: You must be at least 18 or 21 years old, depending on the legal gambling age in your region.
  • Education: A high school diploma or GED is typically required.
  • Legal Status: You must have the legal right to work in the country where the casino is located.
  • Clean Record: Many casinos conduct background checks, so a clean criminal record may be necessary.

If all the requirements are met, you can start a career as a dealer. Many online casinos (including 1xbet) and gaming establishments offer training programs, and there are also specialized dealer schools that provide comprehensive training in various casino games. Here’s how you can get trained:

Dealer Schools

  • Dealer schools are dedicated institutions that offer courses in various casino games like blackjack, poker, roulette, and baccarat.
  • These schools teach the rules of each game, as well as how to shuffle cards, manage chips, and control the game table.
  • Courses also cover aspects like gaming laws and customer service.
  • The length of these programs can vary, typically ranging from a few weeks to several months.

Online Training Programs

  • There are online courses available that can introduce you to the basics of card dealing and casino operations.
  • While online courses can be a good starting point, practical, hands-on experience is crucial for this role.

In-House Training by Casinos

  • Some casinos offer their own training programs for new hires. These are often paid training positions where you learn while working.
  • This type of training is beneficial as it is tailored to the specific requirements and environment of that casino.


  • Alongside formal training, practicing at home can help you improve your card handling, shuffling, and chip management skills.
  • You can use online resources, instructional videos, and practice kits to enhance your skills.


  • In many regions, working as a card dealer requires a gaming license. This process typically involves a background check and completion of a gaming program.

Soft Skills Development

  • Customer service skills, communication, and the ability to handle pressure are essential for a card dealer. These skills are often emphasized in training programs.

Continuous Learning

  • The gaming industry is always evolving, so continuing education and staying updated with the latest trends and games is beneficial.

Becoming a card dealer can be a rewarding career path, offering the excitement of working in a casino environment and the opportunity to meet people from all walks of life. With dedication and the right training, you can successfully enter this dynamic field.