How I fixed my crashes problem

Discussion in 'Team Fortress' started by MoD, Sep 24, 2007.

  1. MoD

    MoD Newbie

    Joined:
    May 16, 2003
    Messages:
    203
    Likes Received:
    0
    I uninstalled my AVG antivirus.

    Hope this helps anyone else with the same issues (game hangs either on load (Retreiving server information) or mid game with steam.exe taking up 99% cpu).
     
  2. AciD

    AciD Newbie

    Joined:
    Jul 2, 2007
    Messages:
    1,498
    Likes Received:
    0
    Hm sounds interesting I got crashes on load and some random and I got AVG
    Ok i will try to uninstal it :)
    If it's work, Big thanks mate
     
  3. Xendance

    Xendance Tank

    Joined:
    Nov 12, 2006
    Messages:
    4,288
    Likes Received:
    3
    I just shut my down, not uninstall it.
     
  4. Apocalypse89

    Apocalypse89 Newbie

    Joined:
    Feb 10, 2005
    Messages:
    1,301
    Likes Received:
    0
    Woah...I have AVG too, and I'll try playing with it off(ie shutting down all the relates processes in the Task Manager). If that works I'll uninstall it.

    But since I'll be AV-less, does anyone know what's another good free antivirus program?
     
  5. MoD

    MoD Newbie

    Joined:
    May 16, 2003
    Messages:
    203
    Likes Received:
    0
    Please, if it works for you, submit a bug report so valve can fix this collision.
     
  6. CyberPitz

    CyberPitz Party Escort Bot

    Joined:
    Aug 23, 2004
    Messages:
    24,819
    Likes Received:
    2
    Correct. Losing your Anti Virus isn't a solution, it's a work around. Without Anti Virus..well, you know. Submit a bug report, and try to get another Anti-Virus ASAP. I hear Bit Defender is OK...but I only use AVG...
     
  7. tibetanpunk

    tibetanpunk Newbie

    Joined:
    Sep 11, 2007
    Messages:
    125
    Likes Received:
    0
    I shut down avg, same 'retrieving server info' system hang and same sound looping crash happening...
     
  8. brav012

    brav012 Guest

    Deleting AVG worked for my crashes

    I tried shutting down AVG with no success. I tried stop all processes related to AVG, still with no success. It wasn't until I deleted AVG did the crashes stop. Funny thing is I never had any problems with other steam products. Everything is working 100%. Now I have to choose another anti-virus program. Thanks for the suggestion.
     
  9. cheddarrr

    cheddarrr Newbie

    Joined:
    Feb 22, 2007
    Messages:
    574
    Likes Received:
    0
    as long as your not retarded you wont get a virus..
    im at about 6 years running so far no problems.
     
  10. Pi Mu Rho

    Pi Mu Rho ValveTime Admin | Enemy of fun
    Staff Member

    Joined:
    Aug 5, 2003
    Messages:
    9,359
    Likes Received:
    117
    How do you know?
     
  11. Xendance

    Xendance Tank

    Joined:
    Nov 12, 2006
    Messages:
    4,288
    Likes Received:
    3
    Indeed, how do you know if you haven't scanned for viruses?

    Also, I just realised something. When my brother use to own my computer, he didn't have AVG installed, and I experienced no crashes (except when someone spoke to me, it would crash the game but thats all fixed). And so when I bought his computer, I installed AVG and the crashes happened.

    I hope this fixes it.
     
  12. Akai Kishi

    Akai Kishi Guest

    You have to UNINSTALL AVG! Closing it down and closing its processes doesn't stop its system services that are running. The services are what helps cause crashes. Believe me, I tried just disabling AVG, but it wasn't until I uninstalled it and switched to McAfee that my crashes stopped. (I also increased the paged pool size in the registry to fix the crashes).

    Don't believe me? Here's the official Steam forum release about AVG:

    http://forums.steampowered.com/forums/showthread.php?t=603853
     
  13. Xendance

    Xendance Tank

    Joined:
    Nov 12, 2006
    Messages:
    4,288
    Likes Received:
    3
    If you aimed that at me, then I am well aware you have to uninstall it. I was just saying...
     
  14. Akai Kishi

    Akai Kishi Guest

    Sorry if that came off strong, but I was just trying to get the idea across to everyone.

    Uninstalling is the only solution for the AVG problem.
     
  15. Overclock

    Overclock Newbie

    Joined:
    Nov 20, 2007
    Messages:
    175
    Likes Received:
    0
    I get all the hangs you discribe+ a hang after exiting the game but WTF is "sound loop"?

    Anyway uninstallan'
     
  16. giant384

    giant384 Tank

    Joined:
    Nov 8, 2004
    Messages:
    8,151
    Likes Received:
    4
    omg.......why do you have to revive a thread??

    do you not realize that this was problem in the beta before the game was released. does anyone pay attention to post dates anymore?
     
  17. Overclock

    Overclock Newbie

    Joined:
    Nov 20, 2007
    Messages:
    175
    Likes Received:
    0
    Sorry I fallowed a link to it! XD

    Still a problem though because as soon as I switched to avast TF2 runs 100X better!
     

Share This Page